Telephone Selling Reports

WHITE PAPER: Download this white paper to learn how ISRs can use purchase intent intelligence to improve appointment rates, and uncover a few critical ingredients for your organization to see similar results.

Posted: 08 Feb 2021 | Published: 11 Apr 2019

WEBCAST: The old days of "dialing for dollars" is gone. Today it takes more than a room full of ISRs calling down a contact list to win deals and set meetings. Find out how you can leverage new data sources and advanced sales technologies to increase pipeline and improve the frequency and quality of meetings set.

Posted: 24 May 2018 | Premiered: May 23, 2018

EGUIDE: NERSC lead data scientist Debbie Bard talks about how large-scale data analytics using super computers is making new types of science possible

Posted: 08 Feb 2021 | Published: 09 May 2019

PRESENTATION: In this presentation from our CW500 event, director of digital architecture and transformation Chris Boyd explains how Telefonica tackled the challenges of delivering people, cultural and organisational change.

Posted: 08 Feb 2021 | Published: 17 Mar 2016

EGUIDE: An infographic highlighting what buyers are telling us about their next business process management buy. Including top purchase drivers, top features and the top vendors being considered for purchase.

Posted: 08 Feb 2021 | Published: 02 Nov 2017

WHITE PAPER: Read this white paper to learn how a lightweight mobile CRM application - more task - than system-focused - can actually provide useful information and encourage salespeople to utilize it.

Posted: 10 Jun 2009 | Published: 10 Jun 2009

WHITE PAPER: This white paper reveals how WebSphere® adapter nodes within IBM® WebSphere Message Broker V6.1 speed and simplify the tasks of creating integrated processes, resulting in greater productivity and lower cost.

Posted: 12 Feb 2009 | Published: 11 Feb 2009

CASE STUDY: Siemens IT Operations, had the challenge of connecting a myriad of dissimilar systems to overcome this problem they deployed Microsoft® BizTalk® Server 2004 to integrate and manage a range of applications and business processes.

Posted: 01 Dec 2008 | Published: 27 Nov 2008

EZINE: Find out how to incorporate governance into SharePoint customization to empower users while setting boundaries.

Posted: 25 Aug 2012 | Published: 16 Feb 2009

EGUIDE: In this Jargon Buster, we'll explore some key definitions around Voice over IP, and look at how VoIP fits into the wider unified communications landscape.

Posted: 08 Feb 2021 | Published: 03 Sep 2018

EZINE: The organisers of this year's Tour de France worked with technology services company NTT in partnership with Amaury Sport Organisation to provide what they described as an "enhanced experience" for race fans who could not be at the roadside because of Covid restrictions.

Posted: 08 Feb 2021 | Published: 10 Dec 2020

EZINE: In this week's Computer Weekly, we talk to the Chancellor of the Exchequer about his plans to support innovation and growth in the UK tech sector. Composable IT is the latest trend in building software to support business change. And Halfords built its own service management software – and now is selling it to other retailers. Read the issue now.

Posted: 27 Sep 2021 | Published: 28 Sep 2021

EGUIDE: While all video conferencing tools perform broadly similar tasks, there are certain differences between products and providers.Here we examine the Cisco, Microsoft, and Zoom platforms, highlight the unique features of each product, and explain how the products differ from one another.

Posted: 17 Jun 2021 | Published: 17 Jun 2021

EZINE: Security continues to be a huge pan-European challenge for governments and businesses harnessing the latest technologies. In this quarter's CW Europe, we feature two articles focusing on security in Europe and what authorities and IT firms are doing to reduce risks.

Posted: 08 Feb 2021 | Published: 15 Dec 2016

CASE STUDY: A grocery retailer partnered with Windstream Enterprise to modernize its IT infrastructure. The solution included SD-WAN, managed network security and unified communications, resulting in improved connectivity, security and cost savings. Read the full case study to learn how Bargain Barn achieved its objectives.

Posted: 27 Jun 2024 | Published: 01 Jul 2024

EBOOK: The pandemic caused many businesses to reassess their approach to customer experience. Customers were changing their behaviour, their channels, their brands and suppliers and organisations had to adapt. Download this exclusive e-guide and read more about the transformative impact of the pandemic on customer service and experience.

Posted: 11 Feb 2022 | Published: 08 Feb 2022

RESEARCH CONTENT: This article in our Royal Holloway information security series introduces you to web tracking, provides an overview of how organisations track users and discusses a few of the difficulties you may face when trying to defend against tracking.

Posted: 08 Feb 2021 | Published: 22 May 2018

ESSENTIAL GUIDE: Cyber attackers often bypass the consciousness of their targets and attempt to manipulate victims through subconscious influences. This report from Intel Security offers advice on how to mitigate these risks.

Posted: 08 Feb 2021 | Published: 27 Feb 2017

ESSENTIAL GUIDE: Research from analyst group Quocirca conducted in the UK and German-speaking regions exposes the challenges organisations face in managing and securing internet of things devices.

Posted: 08 Feb 2021 | Published: 12 Jul 2017

ESSENTIAL GUIDE: There is a significant opportunity for organisations to gain economic and environmental benefits through operating a more efficient print environment, this report from analyst Quocirca reveals.

Posted: 08 Feb 2021 | Published: 13 Jul 2017

ESSENTIAL GUIDE: Standard file and block storage have their places, but there is an increasing move to object storage to meet the governance, risk and compliance needs of organisations, while also providing enhanced information management capabilities, say analysts Clive Longbottom and Marcus Austin.

Posted: 08 Feb 2021 | Published: 07 Feb 2017

EZINE: In this week's Computer Weekly, homeworking has more than doubled in the UK due to the pandemic – we look at the regional differences. The pressure is growing on cyber security teams – we find out how to avoid staff burnout and lost talent. And we examine the role that tech startups play in the growth of Amazon Web Services. Read the issue now.

Posted: 15 Jul 2022 | Published: 19 Jul 2022

ANALYST REPORT: Download this IDC report for your roadmap on establishing secure remote connectivity for both agile and productive business operations. Inside the data-rich report, learn how to obtain a 360-degree security posture, to get the most from your connectivity platform, and to view essential guidance to get you started.

Posted: 05 Apr 2024 | Published: 05 Apr 2024

EZINE: In this issue, read all about how the storage world is continuing to evolve as it looks to the cloud, security and ESG compliance requirements. Also discover six steps to making your business more sustainable and read about how IBM's channel boss is set to make a difference.

Posted: 28 Feb 2023 | Published: 01 Mar 2023

EZINE: In this issue, read about how to help customers manage their security portfolios in a world of increasingly complex systems, discover how insights are providing more opportunities for partners, and learn whether being an MSP is enjoyable or not

Posted: 01 Jun 2023 | Published: 02 Jun 2023

RESEARCH CONTENT: This report from management and technology consulting firm BearingPoint is intended to give an assessment and provide a constructive analysis of UK companies' digital maturity, hence the nature of the statistics provided.

Posted: 08 Feb 2021 | Published: 06 Nov 2018

EZINE: The Netherlands is building itself a bit of a reputation when it comes to applying the latest technologies to some of the challenges facing people and businesses today.

Posted: 08 Feb 2021 | Published: 10 Aug 2017

EZINE: In this quarter's CW Europe, read about a political crisis in Balkan state with tech at its centre. The country has been accused of using surveillance technology for covert spying. Protests related to this were instrumental in the ruling party losing power after 10 years.

Posted: 08 Feb 2021 | Published: 07 Sep 2017

EZINE: In this issue, explore what you can do to help customers on their net-zero journeys as sustainability grows in importance in the boardroom. Also read up on the benefits of refurbished kit, and learn how Tech Channel Ambassadors are promoting careers to young people and reskillers

Posted: 02 May 2024 | Published: 03 May 2024

EZINE: In this issue, we take a look at the struggles and triumphs faced by the channel this year so far. Also read up on possible solutions to the skills shortage, including the opening up of STEM to a more diverse range of students, and the necessity for improving skills on the job.

Posted: 31 Aug 2023 | Published: 01 Sep 2023

EZINE: The managed service model has swept the channel in recent years and looks like the approach for the long term – but does it need to change? Also, read about how to best prepare for an AI-driven future, as well as celebrate e92plus's 35 years as a distributor

Posted: 31 Oct 2024 | Published: 01 Nov 2024

EZINE: With technology always changing, it can feel like an impossible feat to keep up – we speak to experts about how the channel handles rapid change and the pressure this places on partners to meet customer expectations. Also read about major themes of the market and how the topic of return on investments needs to stretch beyond economics

Posted: 06 Jul 2023 | Published: 07 Jul 2023

EZINE: In this issue, we explore the need to handle pitches and collaboration carefully to create more opportunities as an increasing amount of IT spending goes via partners. Also discover Canalys' predictions for the use of generative AI, and just what exactly it means when we talk 'cyber security'

Posted: 30 Oct 2023 | Published: 03 Nov 2023

WHITE PAPER: Much of the capital markets’ critical trade functions pass through FIX systems. A FIX connectivity issue can lead to a breakdown in communication between broker and client, which can bring significant financial and reputational ramifications. Download this white paper to discover what to look for in a best-in-class FIX monitoring solution.

Posted: 23 Feb 2024 | Published: 23 Feb 2024