Putting Customers First: Generative AI for Contact Centers
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7 leading generative AI use cases
By: AWS
Type: eBook
While generative AI has moved beyond the hype to become a meaningful driver of value, many organizations struggle to understand where it should be applied to make the most impact.
In this eBook, AWS has outlined 7 leading generative AI use cases where organizations across industries have successfully applied generative AI to solve business problems and achieve fast, efficient, and measurable results.
Follow their examples and learn how you can strengthen your generative AI business case, jumpstart your initiatives, or expand your current strategy. Read the eBook to find out how.
These are also closely related to: "Putting Customers First: Generative AI for Contact Centers"
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Evolving the Next Generation Telco with AWS
By: AWS
Type: eBook
The telecommunications industry is at a critical juncture as market saturation and fierce competition pressure average revenue per user (ARPU). Despite substantial investments in 5G, communication service providers (CSPs) face challenges in monetization due to legacy systems and rigid processes.
However, forward-thinking CSPs adopting cloud solutions have begun to transform their operations.
What You'll Learn:
- Challenges in cloudifying Telcos
- AI/ML and generative AI for telecoms
- Accelerating telco cloudification with AWS
- The AWS cloud infrastructure for telecoms
Download the eBook Now and start your journey towards an agile and efficient telecom operation with AWS.
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Unlocking Value with Foundation Models
By: AWS
Type: eBook
Generative AI holds much promise for the global economy, with McKinsey estimating a $2.6T to $4.4T annual GDP increase and Goldman Sachs forecasting a 1.5% lift in productivity growth over the next decade.
In collaboration with Anthropic, hear what the most common telco use cases with Anthropic on AWS are and see how SK Telecom, T-Mobile US, Telia Company, COX and Globe Telecom are using generative AI on AWS to unlock value.
This eBook will cover:
- Spotlight on Anthropic
- Telco uses cases with Anthropic on AWS
- Learn from Communication Service Providers on how they use generative AI
- Getting started
Download eBook now.
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