Business Services Multimedia

WEBCAST: Are you aligned to maximize customer revenue across marketing, sales, and customer success? Having the right data and insights will help. In this webinar, get expert tips how to use intent monitoring and the data collected to maximize opportunity capture across the entire revenue lifecycle, and deliver a seamless customer journey.

Posted: 08 Feb 2021 | Premiered: Jun 1, 2020

PRODUCT DEMO: Watch this product demo to learn how Infor CRM Interaction Advisor will fuel organic growth by driving lifetime customer loyalty and increase value at every customer touch point without replacing any existing systems.

Posted: 22 Jul 2009 | Premiered: 22 Jul 2009

PODCAST: In this Podcast, Dr. Volker Hildebrand, VP CRM Product Management, SAP, will discuss these significant trends and outline SAP's approach to a new generation of CRM that will help companies not only survive the current economy but emerge as a leader in the long run.

Posted: 14 Apr 2009 | Premiered: Apr 14, 2009

WEBCAST: This Webcast and complimentary Podcast explores today's consumer trends and new customer strategies that will help companies not only survive the current economy but emerge as a leader in the long run.

Posted: 13 Mar 2009 | Premiered: Mar 31, 2009, 12:00 EDT (16:00 GMT)

WEBCAST: AI is reshaping field service, cutting manual work, and enhancing technician focus on key tasks. But success depends on a cautious, iterative method, quality data, and apt tech and talent. Read the full paper to learn how AI is reinventing field service and to view a checklist for generative AI field service use cases.

Posted: 22 Feb 2024 | Premiered: Feb 22, 2024

PRODUCT DEMO: This is a demo of an end to end service management solution that spans the entire infrastructure.

Posted: 02 Nov 2007 | Premiered: 01 Nov 2007

WEBCAST: Are you in need of a solution that provides end-to-end management across your entire infrastructure? Find out how EMC and Microsoft have teamed up to create a solution that addresses these issues.

Posted: 28 Nov 2007 | Premiered: Dec 5, 2007, 09:00 EST (14:00 GMT)

VIDEO: How can business leaders make better use of cloud spending? Custom cloud services. Watch this short 3-minute video to learn about Rackspace's counter-intuitive approach to cloud as service with customization for IT cost savings.

Posted: 11 Sep 2019 | Premiered: 06 Jun 2019

WEBCAST: Traditional broadband can limit your business’s potential. Don’t let obsolete functions and outdated features hold you back. In this webcast, experts from CIO Marketing Services, T-Mobile for Business, and IDC Research, come together to discuss the importance of connectivity for modern businesses. Watch now to learn more.

Posted: 11 Jul 2024 | Premiered: Jul 12, 2024

WEBCAST: Machine learning has evolved over the years and recently turned a new leaf with the advent of generative AI. Watch this on-demand webinar to access an overview of machine learning, a drilldown of the basics of generative AI, top use cases, and how you can prepare your employees for a new era.

Posted: 20 Sep 2024 | Premiered: Sep 20, 2024

WEBCAST: If achieving 100% is impossible, then why should you strive for it? The answer is you shouldn’t - and that’s where service level objectives (SLOs) come in. Tune into this webinar now to discover 5 strategies and business benefits of SLOs that can aid in making your software more reliable.

Posted: 01 Jun 2024 | Premiered: Jun 1, 2024

VIDEO: For organizations that have adopted AWS as their public cloud of choice, there can still be challenges with getting support in a timely manner and overcoming system complexities. However, there is a solution today that enables faster support, streamlined operations, and can improve your overall cloud experience. Watch this video to learn more.

Posted: 01 Jun 2023 | Premiered: 01 Jun 2023

VIDEO: What if the service function was a driver for growth, engaging the customer at every step of the journey and delivering the experiences they desire? Tune into this brief video to learn how you can reimagine service with AWS, Accenture, and Salesforce to boost customer satisfaction and retention and drive revenue for your business.

Posted: 25 Jun 2024 | Premiered: 25 Jun 2024

WEBCAST: To state that the customer experience is critical for business growth is an understatement. In a recent survey, almost 70% of respondents claimed they would switch brands simply based on customer service. With that much on the line, ensuring your CX team is fast, efficient, and empathetic is the key. Watch this webcast to learn about this trend.

Posted: 16 May 2024 | Premiered: Apr 16, 2024

WEBCAST: See how you can seamlessly deploy Cohere's large language models (LLMs) at scale on Amazon Web Services (AWS) to perform repetitive tasks, such as copywriting and text summarization, with greater accuracy and speed.

Posted: 26 Jun 2024 | Premiered: Jun 18, 2024

WEBCAST: In the dynamic landscape of cybersecurity and networking, the transition from legacy systems to Secure Access Service Edge (SASE) architecture presents a transformative opportunity. Learn how SASE reduces maintenance and connectivity costs and understand how SASE enhances remote and hybrid work experiences.

Posted: 08 Nov 2024 | Premiered: Nov 9, 2024

WEBCAST: With 84% of today’s leaders agreeing that generative AI will help their organizations better serve their customers, it’s no wonder that many businesses are adopting new AI tools. However, some aren’t completely sold on AI. Tune into this webinar to learn more.

Posted: 02 Jul 2024 | Premiered: Jul 2, 2024

WEBCAST: In this webcast, you’ll be joined by Daniel Ruby, VP of Marketing at Nobl9, and Alex Hidalgo, Principal Reliability Advocate at Nobl9, as they go over audience questions regarding different strategies, best practices, and business benefits of service level objectives (SLOs). Tune in now to learn how you can enable better user outcomes.

Posted: 04 Jun 2024 | Premiered: Jun 4, 2024

VIDEO: In this 2-minute video, you’ll hear from Bob Shelton, VP of Business Development at Tarigma, about how they leveraged services from AllCloud to migrate their on-premises software to the AWS cloud. Tune in now to find out how used generative AI to reduce manual reporting tasks and boost efficiency for their business.

Posted: 04 Jun 2024 | Premiered: 04 Jun 2024

WEBCAST: Discover in this webinar why MSPs who perform QBRs average 13% higher profitability than those who don’t, and the secrets to delivering scalable account management and vCIO services.

Posted: 02 May 2024 | Premiered: May 2, 2024

WEBCAST: Today, meeting HR goals is easier said than done, and most companies and their HR leaders can find themselves struggling. This is especially true when faced with challenges such as competing priorities, burnout in HR and TA, budget constraints, and more. Tune into this webinar to learn more.

Posted: 05 Nov 2024 | Premiered: Nov 5, 2024

WEBCAST: Get an overview of the concepts, terminology, and processes of machine learning, and how it can solve business problems. Discover when it is appropriate to use a machine learning model, and the phases of a machine learning pipeline.

Posted: 20 Sep 2024 | Premiered: Sep 20, 2024

WEBCAST: In today’s connected world, there’s no shortage of entry points into financial institutions. From online banking websites to mobile apps, these crucial parts of a business are also easy targets. Learn how to take a proactive approach to protect customer assets and your brand while delivering an exceptional user experience in this webinar.

Posted: 19 Nov 2024 | Premiered: Nov 19, 2024

VIDEO: While AI technology continues to flourish in today’s marketplace, businesses have a fantastic opportunity to learn how to utilize AI in combination with human intelligence to create a modern and efficient customer experience. When combined correctly, this strategy is transforming the CX for customers and businesses. Watch this video to learn more.

Posted: 18 Apr 2024 | Premiered: 18 Apr 2024

WEBCAST: Generative AI (GenAI) has become increasingly popular for its potential to drive innovation across industries with new use cases, products, and services. But how can you seize that potential and gain a competitive edge for your business? Tune in to this webcast to find out how you can leverage AWS to get the most out of GenAI.

Posted: 06 Jun 2024 | Premiered: Jun 6, 2024

WEBCAST: In this webcast, a panel of experts from Hughes Network Systems come together to discuss the role of AI in IT transformation. Tune in to the webcast now to witness the full discussion and learn more.

Posted: 01 Nov 2024 | Premiered: Nov 1, 2024

WEBCAST: In this webcast, you’ll hear from an expert panel as explore the complementary relationship between service level objectives and graceful degradation. Tune in now to discover how you can maintain a greater level of service reliability in the face of disruption.

Posted: 05 Jun 2024 | Premiered: Jun 5, 2024

VIDEO: As organizations continue to reimagine their businesses to keep up with expectations, many are seeking new ways that they can redefine their objectives for boundless working. However, to achieve this, it’s critical that companies focus on transforming their technology, processes, and culture. Tune into this webinar to learn more.

Posted: 02 Feb 2024 | Premiered: 02 Feb 2024

WEBCAST: Discover how Secure Access Service Edge (SASE) can transform your organization in the age of digital transformation and generative AI. Join Netskope CEO and industry visionary Sanjay Beri as he shares insights on how SASE aligns with evolving business needs and technological advancements.

Posted: 06 Nov 2024 | Premiered: Nov 7, 2024

WEBCAST: In healthcare, quality benchmarking data can come with a number of challenges, including that it may not apply to certain lines of business. To learn about those issues and how to address them, and to find out what constitutes top-tier benchmarking data, watch this webcast featuring subject-matter experts from Inovalon.

Posted: 25 Oct 2024 | Premiered: Oct 25, 2024

WEBCAST: In this webinar with Mobile World Live, you will hear about the latest developments in generative AI and Machine Learning, its impact on communication service providers, and how to enable better customer experiences and deepen insights into your operations. Tune in now to learn more.

Posted: 30 May 2024 | Premiered: May 30, 2024