Help Desk Services Multimedia

TRIAL SOFTWARE: This IT download provides a project management tool known as Atlassian JIRA which is designed to improve the functionality and flexibility of legacy systems.

Posted: 27 Sep 2007 | Premiered: 26 Sep 2007

TRIAL SOFTWARE: This download, InstallPump, will help Domino administrators to manage Lotus Notes remotely and more efficiently.

Posted: 18 Jun 2007 | Premiered: 18 Jun 2007

WEBCAST: Explore how Windows PowerShell 2.0 can help increase the productivity of IT professionals by providing a powerful, complete scripting language to automate repetitive tasks and conduct remote troubleshooting. It delivers a growing set of cmdlets that can be used to manage Windows-based PCs and servers, and it can be easily extended.

Posted: 12 Jun 2009 | Premiered: Jan 9, 2009

WEBCAST: Remote and local desktop support is an increasingly difficult and expensive task for IT staffs. Listen to this Webcast to gain seven strategies for effective desktop management so your organization can immediately manage, protect and secure its PC assets

Posted: 01 Mar 2007 | Premiered: Feb 27, 2007

WEBCAST: AI is reshaping field service, cutting manual work, and enhancing technician focus on key tasks. But success depends on a cautious, iterative method, quality data, and apt tech and talent. Read the full paper to learn how AI is reinventing field service and to view a checklist for generative AI field service use cases.

Posted: 22 Feb 2024 | Premiered: Feb 22, 2024

PRODUCT DEMO: This is a demo of an end to end service management solution that spans the entire infrastructure.

Posted: 02 Nov 2007 | Premiered: 01 Nov 2007

WEBCAST: Are you in need of a solution that provides end-to-end management across your entire infrastructure? Find out how EMC and Microsoft have teamed up to create a solution that addresses these issues.

Posted: 28 Nov 2007 | Premiered: Dec 5, 2007, 09:00 EST (14:00 GMT)

WEBCAST: Disasters, whether human-made or natural are unavoidable, so planning for them is critical to ensuring delivery of care and services, regardless of the situation. Most organizations are more aware of and planning for high-profile data breaches and ransomware but many are not prepared for the most common types of disasters and human errors.

Posted: 30 Nov 2022 | Premiered: May 5, 2022

VIDEO: When your organization faces limited resources and limited process time, how can your organization keep seamless digital services and operations running without sacrificing employee experience? Tune in to this short video to learn how service operations powered by AI can help

Posted: 08 Feb 2024 | Premiered: 08 Feb 2024

VIDEO: Allegheny General Hospital was struggling with medical shortages during the pandemic and decided they needed to compound IV medication on their own. Omnicell served as the perfect partner to help them gain control over their inventory and reduce their reliance on external sources. Learn more about the partnership in this case study.

Posted: 01 Nov 2024 | Premiered: 01 Nov 2024

WEBCAST: With 84% of today’s leaders agreeing that generative AI will help their organizations better serve their customers, it’s no wonder that many businesses are adopting new AI tools. However, some aren’t completely sold on AI. Tune into this webinar to learn more.

Posted: 02 Jul 2024 | Premiered: Jul 2, 2024

VIDEO: Combining advanced robotics with expert services, Omnicell’s IV Compounding Service has been a game-changer for Allegheny General Hospital. Hear from Director of Pharmacy, Dr. Arpit Mehta, as he discusses how the partnership with Omnicell has helped blaze a new trail in pharmacy automation.

Posted: 04 Nov 2024 | Premiered: 04 Nov 2024

VIDEO: Tune into this In a Flash video to learn the basics of third-party maintenance, and discover how you can start assembling a strong third-party toolset to support your data center maintenance strategy.

Posted: 04 Apr 2023 | Premiered: 04 Apr 2023

WEBCAST: Join leaders from Loka and Amazon Web Services (AWS) to hear about the latest innovations in generative AI strategy and deployment to help accelerate your organizational transformation.

Posted: 01 Aug 2024 | Premiered: Jun 12, 2024

WEBCAST: Embedding AI in customer care solutions delivers streamlined operations, enhanced customer interactions, robust data security, and compelling ROI for partners. DMS International, a Build partner, will share how they are using AI, the value they have received or are expecting to get and why they decided to use IBM technology.

Posted: 25 Oct 2024 | Premiered: Oct 25, 2024

WEBCAST: In this webcast, you’ll hear from an expert panel as explore the complementary relationship between service level objectives and graceful degradation. Tune in now to discover how you can maintain a greater level of service reliability in the face of disruption.

Posted: 05 Jun 2024 | Premiered: Jun 5, 2024

WEBCAST: Managed service providers are under increased pressure from clients to help improve their security posture, especially when it comes to compliance. Hear from experienced cybersecurity expert and ControlMap co-founder Dan Fox as he lays out a go-to plan for offering cybersecurity compliance to your clients.

Posted: 03 May 2024 | Premiered: May 3, 2024

VIDEO: This brief explainer video breaks down Utimaco’s approach to security, highlighting the strategy and philosophy behind their approach, and how they help secure organizations with on-premises and as-a-service solutions. Watch the full explainer now to learn more.

Posted: 13 Sep 2024 | Premiered: 14 Sep 2024

WEBCAST: As the financial services industry continues its efforts to keep up with digital transformation, many organizations have turned to artificial intelligence and automation to help with their accounts payable (AP) processes. But what does this mean for AP professionals and their teams? Tune into this webinar to learn more.

Posted: 04 Oct 2023 | Premiered: Oct 5, 2023

WEBCAST: Organizations know the importance of digital modernization, but a current state of increased IT complexity, rising costs, and an ongoing skills shortage, large projects can be risky without the right help. Moving your apps to a SaaS delivery model is the way to go, but with managed services it can be even easier. Watch this video to learn more.

Posted: 14 Jul 2023 | Premiered: Jul 14, 2023

WEBCAST: Tune in to this webinar, where Michael Latchford, VP of Strategic Alliances and Partner Marketing Services at TechTarget, will address the processes at must be considered when marketing with and through partners.

Posted: 02 Aug 2022 | Premiered: Aug 2, 2022

WEBCAST: See how you can seamlessly deploy Cohere's large language models (LLMs) at scale on Amazon Web Services (AWS) to perform repetitive tasks, such as copywriting and text summarization, with greater accuracy and speed.

Posted: 26 Jun 2024 | Premiered: Jun 18, 2024

WEBCAST: In today’s ever-evolving cybersecurity landscape, standards and regulations are necessary to keep everything from falling apart. But what exactly do these standards do, especially in the communication service industry? Tune into this webinar to learn more.

Posted: 03 Oct 2024 | Premiered: Oct 3, 2024

WEBCAST: Traditional broadband can limit your business’s potential. Don’t let obsolete functions and outdated features hold you back. In this webcast, experts from CIO Marketing Services, T-Mobile for Business, and IDC Research, come together to discuss the importance of connectivity for modern businesses. Watch now to learn more.

Posted: 11 Jul 2024 | Premiered: Jul 12, 2024

WEBCAST: Financial services enterprises can experience challenges related to human error, slow turnaround times, and manual, inefficient workflows. AI21 Labs' large language models (LLMs) and Task-Specific Models (TSMs) on AWS can help address these issues by streamlining the term sheet generation process and other repetitive reporting processes.

Posted: 18 Jun 2024 | Premiered: Jun 18, 2024

WEBCAST: Tune in to this masterclass webinar to learn the essential elements of an asset lifecycle strategy, and what traits leading organizations look for in the perfect lifecycle management partner.

Posted: 01 May 2024 | Premiered: May 1, 2024

WEBCAST: If achieving 100% is impossible, then why should you strive for it? The answer is you shouldn’t - and that’s where service level objectives (SLOs) come in. Tune into this webinar now to discover 5 strategies and business benefits of SLOs that can aid in making your software more reliable.

Posted: 01 Jun 2024 | Premiered: Jun 1, 2024

WEBCAST: To keep up with digital transformation, many organizations have started to integrate Gen AI and other automation tech for improved efficiency, productivity, and satisfaction. However, many are still hesitant to lean into these tools. Tune into this webinar to learn more.

Posted: 27 Sep 2024 | Premiered: Sep 27, 2024

WEBCAST: While many may not spend much time thinking about the impact they have personally on customer experience, the impact is very real. In this webinar, discover what’s essential to understand about people’s wants and needs from the latest CX research.

Posted: 27 Oct 2023 | Premiered: Oct 28, 2023