Help Desk Services Multimedia

TRIAL SOFTWARE: This IT download provides a project management tool known as Atlassian JIRA which is designed to improve the functionality and flexibility of legacy systems.

Posted: 27 Sep 2007 | Premiered: 26 Sep 2007

TRIAL SOFTWARE: This download, InstallPump, will help Domino administrators to manage Lotus Notes remotely and more efficiently.

Posted: 18 Jun 2007 | Premiered: 18 Jun 2007

WEBCAST: Remote and local desktop support is an increasingly difficult and expensive task for IT staffs. Listen to this Webcast to gain seven strategies for effective desktop management so your organization can immediately manage, protect and secure its PC assets

Posted: 01 Mar 2007 | Premiered: Feb 27, 2007

WEBCAST: Explore how Windows PowerShell 2.0 can help increase the productivity of IT professionals by providing a powerful, complete scripting language to automate repetitive tasks and conduct remote troubleshooting. It delivers a growing set of cmdlets that can be used to manage Windows-based PCs and servers, and it can be easily extended.

Posted: 12 Jun 2009 | Premiered: Jan 9, 2009

WEBCAST: Are you in need of a solution that provides end-to-end management across your entire infrastructure? Find out how EMC and Microsoft have teamed up to create a solution that addresses these issues.

Posted: 28 Nov 2007 | Premiered: Dec 5, 2007, 09:00 EST (14:00 GMT)

PRODUCT DEMO: This is a demo of an end to end service management solution that spans the entire infrastructure.

Posted: 02 Nov 2007 | Premiered: 01 Nov 2007

VIDEO: Specops Secure Service Desk prevents social engineering attacks by enforcing secure user verification. By requiring multiple MFA factors before password resets or account unlocks, it protects against attacks like the MGM Resorts breach. Watch this video to learn how to safeguard your service desk from cybercriminals.

Posted: 24 Mar 2025 | Premiered: 24 Mar 2025

WEBCAST: In this webinar, you will discover the significant costs associated with password resets and learn how much organizations can save by implementing a self-service password reset solution. Don't miss out on the chance to gain expert insights and improve your organization's password security protocols.

Posted: 17 Mar 2025 | Premiered: Mar 17, 2025

WEBCAST: Disasters, whether human-made or natural are unavoidable, so planning for them is critical to ensuring delivery of care and services, regardless of the situation. Most organizations are more aware of and planning for high-profile data breaches and ransomware but many are not prepared for the most common types of disasters and human errors.

Posted: 30 Nov 2022 | Premiered: May 5, 2022

VIDEO: Today’s IT staff members have a ton on their plate. On top of their usual tasks, they’re also responsible for ensuring that the organization’s telecom infrastructure is operational and secure. This also means they’re in charge of the costs and services. However, it can be difficult to keep up. Tune into this short video to learn more.

Posted: 10 Feb 2025 | Premiered: 11 Feb 2025

VIDEO: Specops Password Policy boosts Active Directory security by blocking over 4 billion compromised passwords. It simplifies compliance and reduces help desk tickets with user-friendly password guidance. Administrators can use GPOs to create detailed password policies, enhancing security. Discover how this tool reduces your attack surface.

Posted: 18 Mar 2025 | Premiered: 18 Mar 2025

WEBCAST: During this webcast, John Grady, Principal Analyst at ESG, will lead a conversation on how organizations can leverage SASE, XDR, and managed services to address critical cybersecurity obstacles. Tune in now to find out how the right tools can help your business strengthen its cybersecurity posture.

Posted: 05 Mar 2025 | Premiered: Mar 5, 2025

VIDEO: Tune into this In a Flash video to learn the basics of third-party maintenance, and discover how you can start assembling a strong third-party toolset to support your data center maintenance strategy.

Posted: 04 Apr 2023 | Premiered: 04 Apr 2023

WEBCAST: Financial services face challenges balancing stability, security, and compliance with modernization. This webinar shows how test automation tools enhance testing with AI-driven features like self-healing tests, data generation, and OCR. Learn how automation drives success in financial services applications.

Posted: 25 Mar 2025 | Premiered: Mar 25, 2025

VIDEO: In this customer testimonial, you’ll learn how a digital advertising platform was able to quickly scale its team of professionals and find a partner that helped them better utilize various AWS programs and services. Tune in now to find out how they leveraged Automat-it to perform a large-scale migration to AWS and drive the business forward.

Posted: 04 Feb 2025 | Premiered: 05 Feb 2025

WEBCAST: In this webcast, you’ll hear from an expert panel as explore the complementary relationship between service level objectives and graceful degradation. Tune in now to discover how you can maintain a greater level of service reliability in the face of disruption.

Posted: 05 Jun 2024 | Premiered: Jun 5, 2024

VIDEOCAST: Soft Serve aids cloud journeys on AWS by assessing applications and implementing standardized platforms. Their SAMP offers a flexible foundation for containerized workloads on EKS, ECS, or Lambda. Tools like CAST analyze complex applications. Read the white paper to learn how Soft Serve accelerates modernization.

Posted: 06 Dec 2024 | Premiered: Dec 5, 2024

VIDEO: This brief explainer video breaks down Utimaco’s approach to security, highlighting the strategy and philosophy behind their approach, and how they help secure organizations with on-premises and as-a-service solutions. Watch the full explainer now to learn more.

Posted: 13 Sep 2024 | Premiered: 14 Sep 2024

VIDEO: During this webcast, you’ll find out how you can put your customers on the fastest path to your products and services with a customer engagement platform. Tune in now to discover how Braze can help you deliver fully orchestrated, always-on journeys that turn customers into advocates.

Posted: 05 Mar 2025 | Premiered: 05 Mar 2025

WEBCAST: As the financial services industry continues its efforts to keep up with digital transformation, many organizations have turned to artificial intelligence and automation to help with their accounts payable (AP) processes. But what does this mean for AP professionals and their teams? Tune into this webinar to learn more.

Posted: 04 Oct 2023 | Premiered: Oct 5, 2023

WEBCAST: The financial services industry is more optimistic about meeting evolving cybersecurity requirements than ever. However, they’re also navigating a dynamic threat landscape, stringent compliance requirements, and more. In the State of Security in Financial Services webinar, uncover opportunities and challenges impacting today’s security teams.

Posted: 30 Jan 2025 | Premiered: Jan 31, 2025

WEBCAST: Freshpaint’s Ad Performance beta introduces powerful, privacy-first features designed to elevate your marketing performance. Watch this on-demand webinar to explore how these features can redefine your strategy and help you make smarter, privacy-first decisions with insights into CAC and ROI across service lines.

Posted: 27 Feb 2025 | Premiered: Feb 25, 2025

WEBCAST: Tune in to this webinar, where Michael Latchford, VP of Strategic Alliances and Partner Marketing Services at TechTarget, will address the processes at must be considered when marketing with and through partners.

Posted: 02 Aug 2022 | Premiered: Aug 2, 2022

WEBCAST: In today's ever-evolving cybersecurity landscape, standards and regulations are necessary to keep everything from falling apart. But what exactly do these standards do, especially in the communication service industry? Tune into this webinar to learn more.

Posted: 23 Nov 2024 | Premiered: Oct 3, 2024

WEBCAST: If achieving 100% is impossible, then why should you strive for it? The answer is you shouldn’t - and that’s where service level objectives (SLOs) come in. Tune into this webinar now to discover 5 strategies and business benefits of SLOs that can aid in making your software more reliable.

Posted: 01 Jun 2024 | Premiered: Jun 1, 2024

WEBCAST: How do you truly achieve end-to-end visibility? By embracing full-stack observability and the power of the integrated Splunk Platform, Splunk Observability Cloud, AppDynamics, and Splunk IT Service Intelligence (ITSI). Join this session now to learn how to implement this integration and what components are involved.

Posted: 30 Jan 2025 | Premiered: Jan 30, 2025

WEBCAST: In regulated industries like healthcare and finance, quality means compliance, not just user experience. Learn how QMetry offers test management to keep teams audit-ready with built-in compliance processes, eliminating bottlenecks. Ensure traceability and make data-driven decisions with AI analytics. Gain insights into enterprise test management.

Posted: 31 Mar 2025 | Premiered: Mar 31, 2025

VIDEO: As Windows 10 approaches end-of-life, the Lansweeper Windows 10 EOL audit can help identify machines that need updating. Get the full report to see which devices are EOL, nearing EOL, or still supported, and learn how to manage your IT assets effectively. Watch this video to learn more.

Posted: 14 Mar 2025 | Premiered: 14 Mar 2025

WEBCAST: While many may not spend much time thinking about the impact they have personally on customer experience, the impact is very real. In this webinar, discover what’s essential to understand about people’s wants and needs from the latest CX research.

Posted: 27 Oct 2023 | Premiered: Oct 28, 2023