Utility Services White Papers

WHITE PAPER: Greater equipment densities and power demands are driving the need for 3-phase power in the equipment cabinet. This white paper explains 3-phase power, its advantages and the cost savings associated with using it in the data center.

Posted: 04 Sep 2007 | Published: 01 Sep 2007

WHITE PAPER: Explore the four phases of the lifecycle for the upgrade methodology of an on-site delivery model that provides upgrade services to enable one organization to achieve its business objects.

Posted: 10 Apr 2008 | Published: 01 Apr 2008

WHITE PAPER: SAS technology has been proven to be the most versatile storage solution in data transfer and high performance. Read this white paper to learn about a solution that renders the necessary performance needed for your client's expanding market requirements.

Posted: 22 Aug 2007 | Published: 01 Aug 2007

BLOG: Smart grids, smart meters, and microgrids are transforming the energy industry. Expert QA and testing are crucial to unlock their full potential. Learn how utilities can optimize these technologies through quality engineering in this blog.

Posted: 09 Jul 2024 | Published: 09 Jul 2024

GARTNER MAGIC QUADRANT: According to Gartner, Public cloud IT transformation services (PCITS) are designed to deliver transformational outcomes via the utilization of cloud-native professional and managed services. Read on to learn why IBM is recognized as a Leader in the 2024 Gartner Magic Quadrant for Public Cloud IT Transformation Services.

Posted: 13 Nov 2024 | Published: 13 Nov 2024

ESSENTIAL GUIDE: This article in our Royal Holloway Security Series provides a short introduction to Critical Infrastructure Protection.

Posted: 08 Feb 2021 | Published: 02 Sep 2016

CASE STUDY: A major utility company upgraded its meter data management (MDM) system across three operating companies, deploying a common platform with new functionality. This case study highlights how the company improved billing services for 10 million customers and reduced IT costs by 60%. Read the full case study.

Posted: 18 May 2024 | Published: 18 May 2024

WHITE PAPER: In this white paper, you’ll discover how AI/ML deployed in operational contexts is becoming a valuable tool to meet the challenge of modernizing health systems and maintaining utilization management. Read on to understand how AI/ML-driven automation can dramatically improve traditional workflows for payers, providers, and ultimately, patients.

Posted: 08 Feb 2024 | Published: 08 Feb 2024

WHITE PAPER: By leveraging the capabilities of machine learning, healthcare organizations can quickly evaluate a patient profile against an entire database of situationally relevant cases, giving them the insights needed to determine the best course of action for each patient’s care. Read on to understand the potential of AI in utilization management.

Posted: 10 Feb 2024 | Published: 10 Feb 2024

WHITE PAPER: Information sharing is key to success in today's highly analytical environment. Data can lead to insight, but at the same time, enterprises need to be vigilant about who has access to their data and what they are able to do with that data.

Posted: 09 Dec 2024 | Published: 06 Jan 2025

WHITE PAPER: Information sharing is key to success in today's highly analytical environment. Data can lead to insight, but at the same time, enterprises need to be vigilant about who has access to their data and what they are able to do with that data.

Posted: 21 Dec 2024 | Published: 06 Jan 2025

EGUIDE: Water utility company Scottish Water needed a way to simplify the onboarding process for new employees. Download this expert guide to see how the water utility company benefitted from using ServiceNow to reinvent how they onboard new staff.

Posted: 08 Feb 2021 | Published: 12 Jul 2018

EGUIDE: In this e-guide we take a look at how digital transformation is shaking up the Nordic region and placing CIOs at the forefront of the social and economic changes that come with it. Norway, Denmark, Sweden and Finland are all heading in the same direction at a pace. This e-guide features an article about each.

Posted: 08 Feb 2021 | Published: 02 Jan 2020

EGUIDE: In this e-guide we take a look at how digital transformation is shaking up the Nordic region and placing CIOs at the forefront of the social and economic changes that come with it. Norway, Denmark, Sweden and Finland are all heading in the same direction at a pace. This e-guide features an article about each.

Posted: 08 Feb 2021 | Published: 09 Jan 2019

EGUIDE: Companies who want to make the most of their data need a strategic solution to help them reduce cloud data complexity. Read our free eBook now to uncover these solutions when implementing cloud data services. All you have to do is take a quick survey to get started!

Posted: 11 Apr 2022 | Published: 04 Apr 2022

INFOGRAPHIC: This infographic details how you can accelerate your journey to cloud-native digital banking by utilizing Red Hat’s Center of Excellence for Financial Services. Learn more!

Posted: 05 Apr 2024 | Published: 05 Apr 2024

EGUIDE: In this e-guide, find out how the cloud has levelled the playing field for Australian startups, why cloud services are beating IT departments and how one Australian bank is turning to the cloud to power its HR operations.

Posted: 08 Feb 2021 | Published: 30 May 2017

ANALYST REPORT: This report reveals how utility firms are enhancing performance, security, and innovation through operational technology. Key findings include the importance of IT/OT collaboration, increased cybersecurity investment, and AI's potential in industrial networking. Read the full Analyst Report to future-proof your utility's OT infrastructure.

Posted: 12 Dec 2024 | Published: 12 Dec 2024

EGUIDE: Modern paper processes are ripping up the rule book. In this 13-page buyer's guide, Computer Weekly looks at risk mitigation, security measures for connected printers and the shift towards end-to-end digitisation.

Posted: 12 Jul 2021 | Published: 12 Jul 2021

EBOOK: The financial services market is estimated to grow to a valuation of over $37bn. With that much at stake, financial service companies need to find ways to differentiate themselves from the competition and capture market share. To do that, it all starts with an optimized customer experience. Read on to see why and learn how you can make it happen.

Posted: 22 Jun 2024 | Published: 22 Jun 2024

CASE STUDY: Machine tool manufacturer Schwäbische Werkzeugmaschinen GmbH (SW) completed a mammoth migration project to AWS, enabling them to utilize optimized serverless apps and a seamless infrastructure as a service. Explore the details of the case study.

Posted: 24 May 2023 | Published: 24 May 2023

CASE STUDY: Discover how SA Power Networks improved field crew connectivity and safety in remote areas using satellite and cellular technology. Learn how they reduced restoration times, enhanced worker visibility, and unlocked operational efficiencies. Read the full case study.

Posted: 18 Dec 2024 | Published: 19 Dec 2024

WHITE PAPER: There is a black hole of administrative spending and waste in utilization management (UM) that should be improved, but for which traditional solutions have not proven to be effective. It’s time for healthcare organizations to try a new strategy. Read on to learn about the quantified benefits of an AI-driven UM platform.

Posted: 10 Feb 2024 | Published: 10 Feb 2024

BLOG: Contact centers are evolving with the rise of omnichannel communication, IoT, self-service, and AI. Learn how virtual contact centers can help you connect with customers, empower agents, and leverage analytics to deliver excellent service. Read the full blog post to discover the future of contact centers.

Posted: 14 Jun 2024 | Published: 14 Jun 2024

EGUIDE: In this e-guide, we discuss the ever-evolving world of print within the digital age. We look at how major print vendors are planning on using the channel to help them grow, how 3D printing is having an impact andwhy cloud-based solutions are increasing.

Posted: 08 Feb 2021 | Published: 22 Feb 2019

CASE STUDY: An AI-powered code review service from Ki Reply helps a major German car manufacturer improve code quality and productivity. It analyzes code in context, provides tailored recommendations, and integrates seamlessly into the development workflow. Read the full product overview to learn more.

Posted: 30 Jul 2024 | Published: 30 Jul 2024

EGUIDE: This handbook outlines best practices for building a secure IT/OT convergence and integration strategy, as well as insights into why people may just be the most critical piece of the IT/OT convergence security equation.

Posted: 08 Feb 2021 | Published: 14 Aug 2020

EGUIDE: Optimizing cloud migrations and licensing is complex for enterprises. This overview details a comprehensive assessment process to address key considerations. The assessment offers recommendations to accelerate migrations, reduce costs by 60%, and achieve licensing savings of 30%. Read the full overview to learn more.

Posted: 04 Dec 2024 | Published: 04 Dec 2024