Online Retail Industry White Papers

WHITE PAPER: Grocers can pursue customer-focused initiatives and investments with greater precision and success by concentrating on customer advocacy. This paper discusses the attitudes and behaviors that can do improve the level of advocacy among customers.

Posted: 14 May 2008 | Published: 01 Sep 2007

WHITE PAPER: This white paper reviews the key steps necessary to implement a transactional email marketing campaign. It also recommends methods to ease the pain of implementation while improving the results.

Posted: 08 Aug 2008 | Published: 01 Jan 2007

WHITE PAPER: While retailers are heeding the daily drumbeat of pundits on the importance of focusing on the customer experience, a gap remains between what retailers are delivering and what shoppers expect.

Posted: 18 Jul 2007 | Published: 01 Dec 2006

WHITE PAPER: IP networks and applications help with all-around responsiveness and removing uncertainty from the supply chain. Read this white paper to find out how your organization can benefit from this type of technology

Posted: 10 Sep 2007 | Published: 10 Sep 2007

WHITE PAPER: SAS technology has been proven to be the most versatile storage solution in data transfer and high performance. Read this white paper to learn about a solution that renders the necessary performance needed for your client's expanding market requirements.

Posted: 22 Aug 2007 | Published: 01 Aug 2007

WHITE PAPER: The Future of Luxury Retail explores how digital technology is transforming high-end shopping. From AR try-ons to blockchain-enabled sustainability, luxury brands are embracing omnichannel strategies powered by private networks to deliver personalized, immersive experiences. Discover how technology is revolutionizing luxury retail.

Posted: 28 Mar 2025 | Published: 28 Mar 2025

EBOOK: The past few years has seen an increase in online shopping as the pandemic shifted more consumers into the realm of e-commerce to purchase goods during lockdowns. In return, retailers have been investing in technology to meet the e-commerce demands of customers, and now as predictions suggest pandemic shopping habits are set continue.

Posted: 25 Jul 2022 | Published: 25 Jul 2022

WHITE PAPER: Personalization is key in retail, with 71% of customers expecting brands to understand their needs. It involves analyzing data across touchpoints to create tailored experiences that boost loyalty and sales. Retailers must balance this with privacy concerns, as 87% of shoppers worry about data use. Discover how it can transform your strategy.

Posted: 28 Mar 2025 | Published: 28 Mar 2025

EGUIDE: The pandemic appears to have solidified e-commerce's ascendancy against the highstreet. Coronavirus has accelerated technology adoption in many sectors, and people have been forced to stay at home, increasing their online shopping habits in a bid to avoid visiting shops.

Posted: 08 Feb 2021 | Published: 18 Jan 2021

WHITE PAPER: Modern consumers expect seamlessly blended physical and digital retail experiences. This white paper explores how Enterprise Intelligence helps retailers enhance in-store digital offerings through customer Wi-Fi, mobile apps, digital displays, and AI and IoT integration. See how robust network infrastructure supports this retail transformation.

Posted: 28 Mar 2025 | Published: 28 Mar 2025

WHITE PAPER: Retailers show adaptability despite economic challenges. Executives excel at strategic thinking and rapid decision-making. Success depends on aligning technology with customer expectations, strengthening digital infrastructure, building resilient ecosystems, and addressing skills gaps. Learn how retailers can leverage disruption.

Posted: 28 Mar 2025 | Published: 28 Mar 2025

EBOOK: E-commerce fraud is expected to cost the retail sector $48 billion globally in 2023 (AAG 2023). Dive into this eBook to learn about what issues retail organizations are facing, key trends that are impacting the industry and how technology can help these firms be better prepared to overcome the challenges of today and the future.

Posted: 02 Nov 2023 | Published: 02 Nov 2023

EZINE: In this week's Computer Weekly, we talk to leading high street and online retailers to find out how they are using AI to get more from their customer data. New research suggests outsourcing is bad for software development – we assess the issues. And we look at how to ensure data protection when using containers. Read the issue now.

Posted: 08 Feb 2021 | Published: 07 Sep 2018

EZINE: In this week's Computer Weekly, we talk to Asda's CIO Carl Dawson about the supermarket's cloud-oriented renovation of its technology stack. We narrate the security woes at Twitter. And we examine best practices for data backup. Read the issue now.

Posted: 02 Sep 2022 | Published: 06 Sep 2022

EGUIDE: Computer Weekly looks at what 2019 had in store for the retail industry – what technologies were retailers rushing to adopt and how is customer behaviour changing?

Posted: 08 Feb 2021 | Published: 24 Dec 2019

ESSENTIAL GUIDE: This research from Deloitte identifies the areas with the biggest immediate opportunity for retail and consumer packaged goods (CPG) businesses looking to invest in blockchain technology.

Posted: 08 Feb 2021 | Published: 30 May 2018

EZINE: In this week's Computer Weekly, as the government publishes the Online Safety Bill, we look at what the laws mean for internet services. A ransomware victim shares the insider story of the trauma of losing their corporate IT systems. And we ask, what happens when quantum computers get too powerful to verify their output? Read the issue now.

Posted: 12 Dec 2021 | Published: 14 Dec 2021

WHITE PAPER: Connectivity reshapes luxury retail with personalized experiences, supply chain transparency, and immersive tech. Interactive displays and AI recommendations help brands maintain exclusivity while meeting consumer expectations for sustainability and seamless shopping. Discover how Verizon elevates luxury retail through innovation.

Posted: 28 Mar 2025 | Published: 28 Mar 2025

WHITE PAPER: The circular economy is transforming luxury retail, driven by sustainability-conscious Gen Z consumers and European regulations. Brands must ensure supply chain transparency and embrace sustainability to stay competitive. Quality craftsmanship and longevity position luxury fashion well. Discover how technology enables sustainable practices.

Posted: 28 Mar 2025 | Published: 28 Mar 2025

WHITE PAPER: As online shopping grows, luxury retailers must merge physical and digital experiences to meet rising expectations. Retail expert Natalie Berg discusses how AR mirrors, RFID tracking, and personalized services are turning luxury retail into "phygital" spaces. Discover how ultra-connected experiences are reshaping luxury retail's future.

Posted: 28 Mar 2025 | Published: 28 Mar 2025

EZINE: In this week's Computer Weekly, on the 50th anniversary of the Moon landings we look at the influence Apollo 11 had on modern hardware and software. Our latest buyer's guide examines data protection. And we find out how retailers with physical stores are using technology to respond to the rise of online shopping. Read the issue now.

Posted: 08 Feb 2021 | Published: 23 Jul 2019

WHITE PAPER: This white paper explores how technology reshapes retail, from AI-driven personalization to conversational commerce. It examines evolving store roles, seamless omnichannel experiences, and AR/VR's impact on interactions. Discover why consumers prefer text-based support and its effect on service. Read for insights on retail's future.

Posted: 04 Mar 2025 | Published: 04 Mar 2025

EGUIDE: The retail industry is evolving alongside the emergence of new technologies. In this 15-page buyer's guide, Computer Weekly looks at how retailers are using AI, the importance of good digital customer experience and how mobiles have transformed the purchasing process.

Posted: 08 Feb 2021 | Published: 17 Oct 2018

EZINE: In this week's Computer Weekly, we look at some of the latest tools for the digital workplace and find out how they can improve collaboration and innovation. We ask what lessons the demise of Carillion has for IT outsourcing. And the CIO of retailer River Island tells us how technology is changing the high street in fashion. Read the issue now.

Posted: 08 Feb 2021 | Published: 02 Feb 2018

INFOGRAPHIC: Recent research revealed the increasing importance of IoT in industrial applications, predicting that investment in IoT will soon overtake main technologies such as cloud computing, big data analytics and next-generation security. In this infographic, we selected 11 options for learning about IoT, from introductory to advanced levels.

Posted: 28 Mar 2022 | Published: 28 Mar 2022

WHITE PAPER: Explore how 5G and LTE technologies are transforming the retail industry, from enabling reliable in-store connectivity to powering IoT and data-driven decision making. Learn more in this informative white paper.

Posted: 06 Feb 2025 | Published: 10 Feb 2025

WHITE PAPER: Luxury retail is adapting to millennials' and Gen Z's preference for experiences over products. Key technologies include multi-sensory AR environments, virtual try-on, QR codes for product provenance, and social retail integrations. Explore how technology is creating more immersive, engaging retail experiences in this white paper.

Posted: 28 Mar 2025 | Published: 28 Mar 2025

CASE STUDY: As the retail industry undergoes digital transformation, The Home Depot leveraged SailPoint's identity solutions to boost productivity, improve associate experience, and reduce risk. Learn how they addressed compliance, consolidated disparate technologies, and enhanced security controls in this case study.[Read the full case study]

Posted: 12 Sep 2024 | Published: 12 Sep 2024

EGUIDE: Find out how the acquisition of online-only wine retailer Naked Wines in 2015 has shaped the digital transformation plans of its parent company Majestic Wine

Posted: 08 Feb 2021 | Published: 09 May 2019

WHITE PAPER: Immersive technologies reshape luxury retail by merging physical and digital shopping. Innovations like magic mirrors and at-home try-ons boost engagement and sales. AR/VR experiences enhance personalization, while the metaverse projected to grow to $5 trillion by 2030. Explore how tech like this will continue to transform luxury retail.

Posted: 28 Mar 2025 | Published: 28 Mar 2025