Customer Experience Multimedia

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The Next Generation of CRM - Engaging with the Empowered Customer in Turbulent Times sponsored by SAP America, Inc. WEBCAST: This Webcast and complimentary Podcast explores today's consumer trends and new customer strategies that will help companies not only survive the current economy but emerge as a leader in the long run. Posted: 13 Mar 2009 \| Premiered: Mar 31, 2009, 12:00 EDT (16:00 GMT) TOPICS: Brand Loyalty \| Business Models \| Competition \| CRM \| Customer Interaction Services \| Customer Profiles \| Customer Satisfaction \| Economic Environment \| Market Trends \| Strategic Planning \| User Experience

SAP and Voice: Optimize Supply Chain Operations sponsored by Voxware, Motorola, and PEAK Technologies WEBCAST: Attend this Webcast to learn how this powerful combination provides improved real-time data collection and increased flexibility to make downstream business process changes easily and inexpensively. Posted: 16 Aug 2007 \| Premiered: Aug 29, 2007, 14:00 EDT (18:00 GMT) TOPICS: Application Integration \| Business Process Management \| Customer Satisfaction \| Data Warehouses \| Information Technology End Users \| Operational Support Systems \| Order Management Systems \| SAP (Product) \| Supply Chain Management \| TCO \| User Experience \| Voice Recognition \| Voice Recognition Software \| VoiceXML

The Next Generation of CRM - Engaging with the Empowered Customer in Turbulent Times sponsored by SAP America, Inc. PODCAST: In this Podcast, Dr. Volker Hildebrand, VP CRM Product Management, SAP, will discuss these significant trends and outline SAP's approach to a new generation of CRM that will help companies not only survive the current economy but emerge as a leader in the long run. Posted: 14 Apr 2009 \| Premiered: Apr 14, 2009 TOPICS: Brand Loyalty \| Business Models \| Competition \| CRM \| Customer Interaction Services \| Customer Profiles \| Customer Satisfaction \| Economic Environment \| Market Trends \| Strategic Planning \| User Experience

Billion Dollar Blindness sponsored by TechTarget WEBCAST: Access this webcast to learn how using the latest intent data and AI-driven technologies can transform their productivity and yields from a market, an ICP, or a set of named ABM accounts. Posted: 08 Feb 2021 \| Premiered: Feb 19, 2020 TOPICS: Artificial Intelligence \| Business Activity Monitoring \| Business Communications \| Business Consulting Services \| Business Development \| Business Environment \| Business Management \| Business Metrics \| Business Models \| Business Performance Management \| Business Process Management \| Business Process Modeling \| Business Processes \| Business Service Management \| Marketing

How Do You Score? Silverpop's Benchmark Study of B2B Lead Management Practices sponsored by Vtrenz, Inc WEBCAST: Listen to this webinar and learn how to grab a peek at your competitors marketing results. It also discusses lead growth, form completion rate, email performance metrics, channels, and best practices. Posted: 20 Aug 2008 \| Premiered: Aug 20, 2008 TOPICS: B2B \| B2B Integration \| B2B Integration Software \| B2B Online Trading \| Best Practices \| Budgeting \| Channel Management \| Email \| Lead Generation \| Market Research \| Metrics \| Performance Testing \| Product Development

Microsoft Dynamics CRM Trial sponsored by Microsoft TRIAL SOFTWARE: Enable your customers to choose the right deployment model for their specific business and IT needs, with the flexibility to change deployment models over time if their needs or preferences change. Posted: 10 Mar 2008 \| Premiered: 01 Jan 2006 TOPICS: Business Processes \| CRM \| Deployment \| Integration

IBM Smart SOA Global Virtual Forum: How to Get Smarter Business Outcomes sponsored by IBM WEBCAST: Adapting to change is hard for today's professional architectures, but with the dynamics of the industry, change is a must. This webcast will show how to gain successful agility and maximize business IT value with the Smart SOA approach. Watch now! Posted: 13 Oct 2008 \| Premiered: Nov 5, 2008, 10:30 EST (15:30 GMT) TOPICS: Application Deployment \| Application Development \| Application Development and Integration Services \| Business Processes \| Database Management Software \| Programming Languages \| SOA \| SOA Governance

Pave the Road to "Perfect Order" Performance with Integrated Fulfillment sponsored by SAP America, Inc. WEBCAST: Get a first-hand view of how SAP solutions can help you improve your organization's business processes for transportation management, logistics, and warehouse management. SAP's advanced solutions deliver the functionalities you need... Posted: 04 Feb 2008 \| Premiered: Nov 13, 2007 TOPICS: Business Processes \| Customer Service \| Supply Chain Management \| Transportation Management \| Warehouse Management \| WMS

Leveraging Virtual Iron and Quad-Core Intel® Based Server Virtualization in Production Environments sponsored by Virtual Iron Software, Inc. WEBCAST: This webcast, featuring Intel and Virtual Iron, explores the key drivers and enabling technologies behind server virtualization. Best practices for supporting virtualized workloads in production environments will also be discussed. Posted: 10 Mar 2008 \| Premiered: Mar 1, 2008 TOPICS: Benefits \| Best Practices \| Business Processes \| IT Departments \| Server Management \| Server Virtualization \| Software

Getting Mobile - Developing Your Mobility Plan sponsored by BlackBerry WEBCAST: This webcast will cover how to work with business groups to gather requirements, identify needs and select the most valuable approach to a wireless application. Posted: 01 Aug 2007 \| Premiered: Aug 16, 2007, 13:00 EDT (17:00 GMT) TOPICS: Application Performance Management \| Business Processes \| Handheld Device Security \| Handheld Devices \| Mobile Device Management \| Mobile Workers \| Smart Phones \| Wireless Computing