Information Technology Services Multimedia

WEBCAST: AI is reshaping field service, cutting manual work, and enhancing technician focus on key tasks. But success depends on a cautious, iterative method, quality data, and apt tech and talent. Read the full paper to learn how AI is reinventing field service and to view a checklist for generative AI field service use cases.

Posted: 22 Feb 2024 | Premiered: Feb 22, 2024

PRODUCT DEMO: This is a demo of an end to end service management solution that spans the entire infrastructure.

Posted: 02 Nov 2007 | Premiered: 01 Nov 2007

WEBCAST: Are you in need of a solution that provides end-to-end management across your entire infrastructure? Find out how EMC and Microsoft have teamed up to create a solution that addresses these issues.

Posted: 28 Nov 2007 | Premiered: Dec 5, 2007, 09:00 EST (14:00 GMT)

WEBCAST: Watch this webcast to learn the key drivers and benefits of private IP, common pitfalls to avoid, and best practices for deploying and managing a private IP deployment.

Posted: 28 Mar 2007 | Premiered: Mar 27, 2007

WEBCAST: 56% of financial organizations expect to increase their investment in CX technology by 10% or more over the next 3 years, according to research by Talkdesk. So, what technology landscape will these businesses encounter? Unlock insights in this webcast featuring subject-matter experts from Talkdesk, Cambridge Savings Bank and more.

Posted: 13 Jun 2024 | Premiered: Jun 13, 2024

WEBCAST: While many may not spend much time thinking about the impact they have personally on customer experience, the impact is very real. In this webinar, discover what’s essential to understand about people’s wants and needs from the latest CX research.

Posted: 27 Oct 2023 | Premiered: Oct 28, 2023

PODCAST: In this week's episode of the Computer Weekly Downtime Upload podcast, Brian McKenna, Caroline Donnelly and Clare McDonald talk about Computer Weekly's diversity and inclusion event, Oracle Open World 2019, and government technology.

Posted: 08 Feb 2021 | Premiered: Oct 3, 2019

VIDEO: How can business leaders make better use of cloud spending? Custom cloud services. Watch this short 3-minute video to learn about Rackspace's counter-intuitive approach to cloud as service with customization for IT cost savings.

Posted: 11 Sep 2019 | Premiered: 06 Jun 2019

WEBCAST: This webinar shines a light on Cybersecurity as a Service: what it is, key benefits it offers, who should consider it, and more. Also inside, discover real-world success stories of organizations that have adopted this strategy.

Posted: 20 Dec 2024 | Premiered: Dec 20, 2024

VIDEO: Hitachi is creating automated shops that can be easily set up by combining advanced technologies like AI and privacy-enabled sensors. Watch this short video to see how this next step in retail development is improving the lives of customers and retailers alike.

Posted: 16 Aug 2021 | Premiered: 16 Aug 2021

WEBCAST: The old days of "dialing for dollars" is gone. Today it takes more than a room full of ISRs calling down a contact list to win deals and set meetings. Find out how you can leverage new data sources and advanced sales technologies to increase pipeline and improve the frequency and quality of meetings set.

Posted: 24 May 2018 | Premiered: May 23, 2018

WEBCAST: To state that the customer experience is critical for business growth is an understatement. In a recent survey, almost 70% of respondents claimed they would switch brands simply based on customer service. With that much on the line, ensuring your CX team is fast, efficient, and empathetic is the key. Watch this webcast to learn about this trend.

Posted: 16 May 2024 | Premiered: Apr 16, 2024

WEBCAST: With 84% of today’s leaders agreeing that generative AI will help their organizations better serve their customers, it’s no wonder that many businesses are adopting new AI tools. However, some aren’t completely sold on AI. Tune into this webinar to learn more.

Posted: 02 Jul 2024 | Premiered: Jul 2, 2024

WEBCAST: Get an overview of the concepts, terminology, and processes of machine learning, and how it can solve business problems. Discover when it is appropriate to use a machine learning model, and the phases of a machine learning pipeline.

Posted: 20 Sep 2024 | Premiered: Sep 20, 2024

PODCAST: In this episode of the Computer Weekly Downtime Upload podcast, Caroline Donnelly, Clare McDonald and Brian McKenna discuss the DWP's IR35 tax bill, the launch of the 2021 Most Influential Women in UK Technology awards programme, and company cultures.

Posted: 09 Sep 2021 | Premiered: Sep 9, 2021

WEBCAST: Machine learning has evolved over the years and recently turned a new leaf with the advent of generative AI. Watch this on-demand webinar to access an overview of machine learning, a drilldown of the basics of generative AI, top use cases, and how you can prepare your employees for a new era.

Posted: 20 Sep 2024 | Premiered: Sep 20, 2024

WEBCAST: As cyber threats continue to get more innovative and attack surfaces continue to expand, many organizations are looking for new ways that they can ensure their information stays safe. So, what can DevOps, security, and IT leaders do to keep up? Tune into this webinar to discover more.

Posted: 27 Sep 2024 | Premiered: Sep 27, 2024

WEBCAST: Watch this webinar to dig into the advantages of migrating Epic to the private cloud, uncover 6 reasons why Epic shouldn’t stay in the data center, and learn how to modernize Epic itself and the application ecosystem that relies on it.

Posted: 25 Oct 2024 | Premiered: Oct 25, 2024

WEBCAST: In this webcast, you’ll hear from industry experts as they break down the variety of technological, regulatory, and market factors that are driving innovation and change within Best Execution Analytics. Tune in to learn how you can leverage customized analytics and robust dashboards unlock the full potential of market data for your business.

Posted: 02 Apr 2024 | Premiered: Apr 2, 2024

WEBCAST: Remaining on pace with compliance is ever more critical, as data breaches are up 68% YoY across industries, with MSPs that support highly regulated industries increasingly vulnerable. Tune in to overcome 3 common challenges and ascertain 4 ways to kick-start compliance with ControlMap.

Posted: 01 May 2024 | Premiered: May 1, 2024

WEBCAST: With 79% of today’s business leaders reporting that they expect to invest more in AI within the next 2 years, it’s no wonder so many organizations are looking into new automation technologies and solutions and are planning for integration. Tune into this webinar to discover how CX teams can leverage AI for their customer service efforts.

Posted: 23 Nov 2024 | Premiered: Nov 23, 2024

WEBCAST: As DataOps continues to evolve, so does the technology you need to keep up. This was the case for Gousto, an online, subscription meal service and delivery company, who began struggling with a lack of operational efficiency and strived to achieve success throughout their Industry 4.0 journey. Tune into the webinar to learn more.

Posted: 05 Sep 2024 | Premiered: Sep 5, 2024

WEBCAST: Conversational AI is revolutionizing patient engagement by facilitating more personalized and efficient interactions and enhancing adherence to treatment plans. Discover how healthcare leaders are adopting this technology, along with navigating sweeping digital transformation initiatives, in this webinar.

Posted: 10 Dec 2024 | Premiered: Nov 21, 2024

WEBCAST: As the financial services industry continues its efforts to keep up with digital transformation, many organizations have turned to artificial intelligence and automation to help with their accounts payable (AP) processes. But what does this mean for AP professionals and their teams? Tune into this webinar to learn more.

Posted: 04 Oct 2023 | Premiered: Oct 5, 2023

VIDEO: As organizations continue to reimagine their businesses to keep up with expectations, many are seeking new ways that they can redefine their objectives for boundless working. However, to achieve this, it’s critical that companies focus on transforming their technology, processes, and culture. Tune into this webinar to learn more.

Posted: 02 Feb 2024 | Premiered: 02 Feb 2024

WEBCAST: If achieving 100% is impossible, then why should you strive for it? The answer is you shouldn’t - and that’s where service level objectives (SLOs) come in. Tune into this webinar now to discover 5 strategies and business benefits of SLOs that can aid in making your software more reliable.

Posted: 01 Jun 2024 | Premiered: Jun 1, 2024

VIDEO: While AI technology continues to flourish in today’s marketplace, businesses have a fantastic opportunity to learn how to utilize AI in combination with human intelligence to create a modern and efficient customer experience. When combined correctly, this strategy is transforming the CX for customers and businesses. Watch this video to learn more.

Posted: 18 Apr 2024 | Premiered: 18 Apr 2024

WEBCAST: Join this exclusive webinar introducing Omnissa Horizon—a VDI and app solution designed to meet the dynamic needs of modern businesses. Horizon seamlessly integrates both on-prem and cloud services through a single management console, optimizing secure, efficient delivery of virtual desktops and applications to any device, anytime.

Posted: 13 Dec 2024 | Premiered: Dec 13, 2024